1. General Information

(a) This agreement governs your use of Map Mom’s site and service, including all orders made or processed for products or services in connection with the site and service. You and Map Mom are the parties to this agreement. No exceptions to these terms are effective unless Map Mom has agreed to them in writing.

(b)  Map Mom reserves the right to amend these Terms from time to time in our sole discretion. We will post the revised terms on the Site. If you continue to use the Service after the effective date of the revised Terms, you will be deemed to have accepted those changes. If you do not agree to the revised Terms, your sole remedy shall be to discontinue using the Service.


  1. Use of the Site and Service


(a) Map Mom owns all intellectual property and other rights, title and interest in and to its site and service. Your use of the site and service does not grant you any right, title or interest to these properties.

(b) You may not

  1. interfere with the site and service by using viruses or any other programs or technology designed to disrupt or damage any software or hardware;
  2. modify, copy, create derivative works from, reverse engineer, decompile or disassemble any technology used to provide the site and service;
  3. use any meta tags, search terms, keywords, or similar tags that contain Map Moms name or trademarks;
  4. engage in any activity that interferes with another user’s ability to use or enjoy the site and service, including activity that places a disproportionate burden on the site and service compared to ordinary use from a single, ordinary user;
  5. assist or encourage any third party in engaging in any activity prohibited by this agreement; or
  6. use the site and service to promote hate speech, obscenity, or prohibited content.
  1. Product Sales

(a) By placing an order using Map Moms  site and service, a customer makes a binding offer for a contract of sale or, as the case may be, a contract for work and materials with Map Mom .  Map Mom cannot guarantee the continued availability of any products or designs found on its site.

(b) Information, drawings, and services contained on the website, newsletters, ads, or mailers are purely the property of Map Mom.

(c) Map Mom reserves the right to reject orders for any reason or no reason. If Map Mom rejects an order, it will notify the customer.

(d) Map Moms performance of an order is completed when the shipment provider completes delivery to the customer’s address, according to the records of the shipment provider. If there is an interruption of delivery, and Map Mom cannot replace the order in a reasonable amount of time, Map Mom will notify the customer immediately.

(e) If there is a product defect or if you are dissatisfied with your order for any reason, Map Moms return policy will apply, which Map Mom may change at any time in its sole discretion.


  1. Delivery & Shipment

(a) Map Mom warrants that it will ship orders within 6 business days after orders are placed unless the design is rejected. In such a case, Map Mom will notify the customer and work to either correct the rejection or refund the customers money. A refund will be granted immediately or we ask for an additional 7 days for design adjustments. Normally, goods are shipped within a 3-5 days, but in certain circumstances shipment and delivery can take up to three weeks. Map Mom is in no way responsible, for delays resulting from negligence of the carrier, strikes, acts of God, weather conditions, or power failures. Customers and Map Mom may separately agree to more specific delivery times and terms in a separate writing or agreement (such as a request for express shipping).

(b) Map Mom will make delivery using a shipment service provider of its choosing. The customer must pay the stated shipping costs.


  1. Returns and Exchanges:

(a) We cannot offer returns based on design errors as described in (b). If, however you are not 100% satisfied with the quality of the product we do offer a 100% money back guarantee within 5 days of receipt. Map Mom must be contacted within 5 days of customer receipt for the  return to be granted.


(b) Custom orders will be approved via email. If there is a spelling or design error that is noticed post print and after customer approval, Map Mom will offer a reprint for $10 plus shipping of the new corrected product. The window on design error changes is within 7 days of the customer receiving the order. After 7 days no exchanges or changes will be granted.


(c) Map Mom is not responsible for any problems with orders that have been opened or left unattended after they are delivered. If a problem does arise with your order, please Map Mom within 24 hours of receiving your order during 10am-6pm EST, Monday – Friday. 

(d) Please do not send any items back to us without contacting Map Mom first.

Unauthorized returns may be refused and sent back to the customer at the customers’ expense. Please do not alter the item(s) received in any way. Items cannot be returned more than two weeks after receipt for any reason.


(e) If you entered your shipping address incorrectly or if it is incomplete in any way (missing apartment number, dorm number, room number, mailbox number, etc.), there is a $14.00 UPS package intercept fee. You must pay this charge to have your package re-routed to the correct address. NO EXCEPTIONS!


  1. Prices

(a) All prices found on Map Moms site are final, and may change from time to time. Shipping and handling are billed and shown separately at checkout. The shipping address and order amount may affect certain costs, and sales taxes may apply to some orders.

(b) For customers ordering from outside the United States, all product prices are net of local taxes and fees. If, according to applicable law, the goods are subject to sales taxes, import duties, import brokerage fees, or other taxes or fees in the recipient’s country, then the customer has the sole responsibility to pay these taxes and fees.

(c) Customers must pay the purchase price, applicable sales taxes, and shipping and handling charges immediately upon placing an order, without deduction.


  1. Payment

(a) Customers may choose to pay by direct debit, credit card, advance payment, or other payment methods. Map Mom reserves the right to limit the method of payment chosen by the customer depending on order value, shipment destination, or other objective criteria.

(b) If the customer selects a payment method or provides payment information that makes it impossible or impractical for Map Mom to receive payment (for example, the customer’s account lacks sufficient funds, or the customer provided incorrect payment information) through no fault of Map Moms own, the customer agrees that Map Mom may add an additional charge to the order to recoup costs associated with processing or attempting to process the impossible or impractical transaction.

(c) Map Mom may sub-contract third parties to process payment.


  1. Title to Products

Until Map Mom receives full payment for an order and the order is shipped, title to the goods remains with Map Mom. Upon transfer of the goods to the carrier, title and risk of loss passes to the customer. The customer should handle products with care until the transfer of ownership is complete (for example, in case of a product return).


  1. Disclaimers

(a)  Map Mom provides the site and service on an “as is” and “as available” basis. Map Mom does not represent or warrant that the site and service or its use: (i) will be uninterrupted, timely, safe, or secure, (ii) will be free of inaccuracies, errors, or vulnerabilities, (iii) will meet your expectations or requirements, or (iv) will operate in the configuration or with the hardware or software you use. Map Mom hereby disclaims any and all express or implied warranties, including without limitation, warranties of fitness for a particular purpose, merchantability, and non-infringement to the fullest extent of the law, except to the extent that this agreement provides otherwise.


(b) You agree that Map Mom has no responsibility for any damages suffered by you in connection with the site and service, and that use of the site, product and service, including all content, data or software distributed by, downloaded, or accessed from or through the site and service, is at your sole risk. You understand and agree that you will be solely responsible for any damage to your business or your computer system or any loss of data that results from your actions and your use of the site and service. Map Mom does not control or endorse in any respect any information, products, or services offered by third parties through the site and service, and is not responsible for any possible representations and warranties these third parties may make.

  1. Limitation of Liability

(a) Your use Map Mom site and service at your own risk. Map Mom provides its site and service without any express or implied warranties. Map Mom is not responsible for the actions, content, information, or data of third parties. You release us, our directors, employees, and agents from any claims and damages, known and unknown, arising out of or in any way connected with any claim you have against Map Mom or any related third parties. If you are a California resident, you waive California Civil Code §1542, which says in full: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.”


  1. Data Protection

Map Mom collects and uses your information according to its privacy policy. You acknowledge that you are responsible for the securing your own information (including passwords), keeping your sensitive information confidential, and taking responsibility for actions taken in connection with your user account.


  1. Termination of Access

(a) Map Mom may refuse to provide its site and service to you, in full or in part, effective immediately and without notice, for any reason or no reason, but especially if Map Mom believes that you (or any others whom Map Mom believes that you act in concert with) have violated or will violate any laws, rights, or term (or the spirit of any term) of any agreement you are a party to with Map Mom, its affiliates, contractual partners, or users; or if Map Mom believes in its sole discretion that your use of the site and service may create any risk (including any legal risk) for Map Mom, its affiliates, contractual partners, or users

(b) If Map Mom exercises its rights under Section 15(a), or if you delete your account, this entire agreement and any other agreements you have entered into with Map Mom will survive indefinitely until otherwise terminated according to their terms, if applicable.


  1. Miscellaneous

(a) Entire Agreement. This agreement (along with other policies found on Map Moms site and service) contains the entire agreement between the parties and replaces all prior oral and written agreements. No oral modifications, express or implied, may change the terms of this agreement. The parties have not relied on any representations or promises relating to the subject matter of this agreement except those contained within the four corners of this agreement.
(d) Means of Notice. Written notices and other communications described herein may be made electronically and are effective when sent or published. You guarantee that the information provided in your orders or user account is accurate and hereby waive all rights or objections relating to not having received notices from Map Mom because of incorrect or incomplete information.
(e) Enforceability and Severability. If any provision of this agreement is held invalid or unenforceable, the remainder of this agreement will remain in full force and effect. If any provision is held invalid or unenforceable with respect to particular circumstances, it will remain in full force and effect in all other circumstances.
(i) Reservation. Map Mom reserves all rights not expressly granted in this agreement.
(j) No Third-Party Beneficiaries. This agreement does not and is not intended to confer any rights or remedies upon any person(s) other than the parties.
(k) Minimum Age. Persons under the age of 13 may not use the site. Map Mom will not collect, use, or disclose any personal information associated with a person under age 13.